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Improving the Quality
of Your Life at Home-
A Family Owned and Operated Home Care Provider In Annapolis Since 1997

Who We Are

In 1997, John Degen, and his mother, a registered nurse, founded Chesapeake Caregivers as an assisted living facility. Early on they discovered a growing need and demand for in-home caregiving services for people who wanted the option to continue living safely and happily in the comfort of their own homes. Since then we have served hundred of families focusing on each individual and their unique needs as they receive compassionate care in their preferred setting.
John’s wife, Susan, our managing partner/VP of Operations, left her career in finance to support her husband several years ago. She saw the impact
Chesapeake Caregivers was making in the senior community and wanted to be a significant part of the day-to-day operations.
Throughout our company’s growth, the roots of compassion and kindness apply to everything we do because we know that the decision to have someone new enter a loved one’s home is never to be taken lightly. It’s not only about the tasks to be done while in their home but also how to have a meaningful relationship with another person who needs help as they maintain some independence. We focus on the importance of human interactions between our trained caregivers and every client, and with this approach, both our caregivers and your loved one feel a purpose to their day together.

 

Our team of certified nursing assistants has proudly provided in-home care in Maryland since 1997.

We assist those who require help with the activities of daily living in the comfort of their own home. Home care allows individuals to stay safe and maintain their independence.

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Why Choose Chesapeake Caregivers?

Since 1997, Chesapeake Caregivers has assisted individuals in the Annapolis area who want to remain in their homes. John and Susan Degen found a need to add Home Care to their Assisted Living services on the Eastern Shore. Chesapeake Caregivers now has a broad range of experience in many aspects of health care and a passion for assisting the elderly. Our client-centered approach is what sets Chesapeake Caregivers apart in the industry.
We love being able to assist individuals in our community. We do this by promoting a safe, independent environment at home to enrich their quality of life.
At Chesapeake Caregivers, we believe in hiring the most qualified caregivers. We accomplish our goals of exceptional care by diligently recruiting experienced caregivers who will stay with our company to provide the best service for our clients.
All our caregivers go through an extensive hiring process and are required to pass a background check and detailed skill assessment. They are undergoing continuous training, so they are always ready to help in our constantly changing medical environment. Licensed Maryland Residential Agency #R2925

Chesapeake Caregivers Inc. is a family-owned & operated In-Home Care provider.

Whether you are in your own house, or a family member's house, there are many reasons why you may choose to stay in a familiar environment.

However, this choice does not mean that you are on your own. Our team of certified nursing assistants is available to help you remain independent.

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Testimonials

What our clients say about us…

Working with Susan & Sam to find the right care for my mother has been made easy by their kind and personalized attention. They are easy to communicate with and very responsive. I love how they don’t panic when a problem arises. They simply share the information and take care of it. They bring no drama-just professionalism. The caregivers they have provided all have different personalities but all have been qualified, kind and reliable. We have used this agency for about 10 months now for both in home and supplemental coverage in an Assisted Living situation. In both cases, the care has been very good! If you want personal service from caring people, look no further!

D Brady
Behind each of our Caregivers is a dedicated team providing guidance, oversight, and support for our families.

Chesapeake Caregivers Home Care has been a truly amazing organization to work with. Both of my parents have been under their care for several months . Their care providers are professional, diligent and most importantly , compassionate. We are relieved to have found an organization that we can trust and feel confident that our parents in good hands.

Jean P

Thank you for sending caregivers to us who were compassionate and caring toward my husband. We liked all of them, and it was a relief to know I had the help I needed.
Wishing you and your company the best. Keep up the good work of helping families and providing good caregivers. I will definitely recommend you if the situation presents itself.
Thank you again (and I know my husband would be saying the same thing).

Kathy Miller

Our Services

Memory Care-

Dementia, Alzheimer’s Disease, Mild Cognitive Impairment, Specialized Care

Specialized Care-

Hospice Support, Heart Health, Parkinson’s Disease, Transitional Care, Stroke, Cancer, Bedridden

Personal Care-

Hygiene, Incontinence, Grooming, Dressing, Mobility Assistance, Safe Transfers, Assist with PT/OT Exercises, Monitor Diet/Fluid Intake

ADL Services-

Companionship, Meal Prep and Nutrition, Transportation, Errands, and Appointments, Grocery Shopping, Light Housekeeping, Laundry, Change Linens, Medication Reminders, Assistance with Pets & Plants, Managing Calendar and Emails

Care Coordination-

Palliative and Hospice Support, Hospital and Rehabilitation Discharge, Community Resources

Registered Nurse (RN) on staff providing training/care plan oversight and client assessments. We follow Centers for Disease Control (CDC) Guidelines for COVID-19

Custom Care Plan

Although our caregivers do not dispense medication, they are still able to assist with medications. This includes providing reminders of when to take their next dose, as well as opening containers and reading labels. These helpful reminders safeguard that your loved ones are taking their medications as prescribed.

Our caregivers work closely with seniors to provide in-home care. This allows them to remain in their homes for as long as possible. It also ensures they are well taken care of, from grooming to household chores. Having our caregivers in your home is an excellent way to balance the wants and needs of aging seniors.

To schedule your free, no obligation meeting, please either call us at (410) 919-0190 or submit this form with your meeting availability.

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Contact Us
Due to the COVID-19 outbreak, we are currently offering digital meeting options to promote social distancing. We meet Monday through Friday from 9 am to 5 pm. Please suggest a few dates/times that you are available. If you are not available during traditional meeting times, please submit your availability, and we will try to accommodate.

Cost Of Care

The cost of non-medical home care varies depending on where you live and the care you need. We offer a free, no-obligation, in-home assessment, which allows us to provide an accurate cost estimate and discuss how to improve the quality of life of the care recipient in the comfort of their home.

Most often, home care is not only more affordable, but it is more desirable for the care recipient. There is no substitution for 1 to 1 care and interaction between that special caregiver and your loved one. It will give you peace of mind that your family member is safe and cared for and able to stay in the home they love.

We provide level-one home care ranging from a few hours per day, several days per week to 24/7 more complex support. Live-in care is also available.

We accept all Long Term Care Insurance (LTC). To reduce the burden on our clients, we will work directly with the insurance company, providing all necessary documents to ensure that reimbursements are received promptly.

To schedule a meeting with our trusted client advocate, please call 410.919.0190.

Long Term Care Insurance:
A long-term care insurance policy assists in funding the costs of that care when you have a chronic medical condition, a disability, or a disorder such as Alzheimer’s disease. Traditionally, long-term care insurance policies send a reimbursement check to the client for services paid out of pocket.

Getting Started:
We accept all long-term care insurance (LTC) and have decades of experience working with long-term care insurance companies Chesapeake Caregivers works with many insurance companies including MetLife, Genworth, CNA, among many others and are able to assist you through the process of initiating and maintaining long-term care insurance benefits.

Assessments:
Many long-term care insurance companies require a RN Assessment. We have our staff RN complete an assessment within the first 90 days and every 120 days thereafter. Chesapeake Caregivers will send the assessments to the long-term care Insurance company for review.

Reimbursement:
Chesapeake Caregivers will send the invoice to the client to pay. To reduce the burden on clients, we will submit the invoice and any supporting documents, such as daily care notes & assessments to the long-term care insurance company. If you prefer, we can work with you on setting up a payment option where the long-term care insurance company sends payment directly to Chesapeake Caregivers.

Resolving Issues:
If any problems occur, such as receiving reimbursement(s), initiating a claim, submitting paperwork or any other issues, we will contact the long-term care insurance company on your behalf to resolve the situation.

Our Leadership

John Degen

Equity Partner

410-919-0190

Susan Degan

Susan Degen

Managing Partner

202.904.7617

Donna Farabaugh

Registered Nurse

410-919-0190

Samantha Lamon

Director of Patient Advocacy

443.699.6839

Marlene Dennis Care Coordinator

Marlene Dennis

Care Coordinator

410.919.0190

Frequently Asked Questions

Are we licensed?

Yes, through the State of Maryland, Maryland Department of Health, Office of Health Care Quality. RN supervision of aides with medication reminders. License #R2925.

Do we perform background checks?

Yes, prior to hiring a criminal background check is completed, as well as, at least 3 reference checks.

How are our Caregivers selected?

First and foremost, they must be compassionate with a heart for seniors. Each goes through a 5-step screening process including a comprehensive skills assessment.

Will an RN help develop a care plan?

The patient’s physician ultimately drives the care plan. However, if the level of care benefits from a visit with our RN, it will be arranged. To ensure the plan is followed precisely, care notes will be monitored regularly.

Do we accept insurance?

We accept Long Term Care and private pay. Medicare does not cover home care services, and Medicaid works solely with their certified agencies.

What if you are dissatisfied with your Caregiver?

Contact us, and explain the reason, so that we can find a more suitable fit.

How do we document services performed?

Caregivers document services on our system ClearCare. Management monitors, and families have access, as well.